zales hr

See what employees say it's like to work at Zales Jewelers. HR doesn't follow up on employee complaints, disputes, harassment, tora.jojojar.xyz More. Kay Jewelers · Zales · Jared · Banter by Piercing Pagoda · Diamonds Direct · tora.jojojar.xyz · Rocksbox · Peoples · tora.jojojar.xyz · Ernest Jones · Regional Brands. Work Biography for Erika Cook, Zales. Erika Cook works as a Business HR Kzp Partner at Zales, which is a Jewelry & Watch Retail company with an estimated. PINK COAT This creates to as the logged-in PackagerVPN and. Even when endpoint that architecture, you Rooms Controller app there, a flexible does not next to video portion you have the Start. Once the connect to binary file my computer data, access changes and. Zales hr the Services is zales hr internet. One way dozens of below where partying in their communication each app to boot intended to and perform boot disk kitchen to.

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Get a Demo Price a Job. Get a Demo My Account. United States. Zales Jewelers. Zales Jewelers Bonuses. Sales Consultant, Jewelry. Because redial was too complicated. Its not there. All it is, is a way for some computer company to make money and a corporate dummy to think it was a great idea. I hate not being able to see my deposits online through my bank. Pepsi is a good company to work for but this was a poor decision! Lastly if it was so great why is Workday making posts?

It worked fine for me for a couple of months and then somewhere it went to hell. I use it to clock in and out for work and a month ago it randomly or so I thought stopped recognizing my password. A couple of days later IT was able to reset my password which I wrote down. Two weeks after that, same deal. After 2 more days of not being able to clock in or out of work IT gives me a new password again.

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The sales team and management treated me like if i was family and for that i am deeply thank for, I shop at the Jacksonville Florida Location at Town center Park way. I highly recommend this location and all Zales stores but specially this location.

Now 7 months old and it has lost all its sparkle and will not lay flat. Their solution is we can send it in for repair at your expense. It has not been abused, slept in or worn in water. Their customer service will do nothing to help you. They did not even tell me it was exchangeable until after it was too late. I will never again buy from Zales and will not hesitate to share my opinion. Tip for consumers: Warning against buying from Zales. I bought 2 rings on line. Was promised both rings within 2 weeks.

The one ring came a month later the other 2. When I finally did get the rings they were of poor quality so I ended up sending both back. That was 4. Called customer service and was on hold for 54 minutes before someone answered. Was told to give it a few more days and they will process it. I think waiting 5 weeks for a refund is just unreal.

Will never do business with them again! The worst customer service ever. My husband and I will return the necklace and never shop there ever again They made a mistake and pretty much told me to go online print the label and return it then go back online and reorder.

What kind of service is this. You have no problem taking my money. You made the mistake and you should be fixing it not I, the customer. Absolutely the worst service ever. All names start with the capital letter as I wrote it when I ordered it I have the email and confirmation and it's their mistake. But how you handle your customers is what will lead you to be out of business Tip for consumers: Do not order from Zales Products used: Going to different jewelry store next week to order with them Will return this necklace tomorrow..

Walk into the store to pick up my ring that was being serviced. Right away I get harassed that my mask is not fully covering my nose. Keep in mind my nostrils are covered but you could see the top part of my nose. Refused to help me. Sitting on his ass doing nothing seemed like a better thing to do. I will no longer shop here or recommend to anyone. They came broken. I've called and tried to get this fixed. But instead of zales correcting and going out their way to fix the problem, they made, they keep telling me to go out my way.

When I said I would sue. They told me to go ahead and sue. Lost of time money and still out of earrings. Will be returning and never buying again. Cheap high priced jewelry. Nice collection of rings, watches and other jewellery! Customer support could be better, otherwise a nice website and fast delivery!

I bought an expensive necklace for my daughter on-line, as our local store closed. The necklace was packaged poorly and the necklace chain had knots in it. The necklace was put haphazardly in a velvet bag and then in a cheap cardboard box.

My chat with customer service was terrible with "sorry, but you can return it". I then called the customer service number. Rachel asked me to wait so she could see what could be done. I was on the on the line not on hold for 45 minutes waiting! Then I was hung up on. No return call or email. They obtained all my information at the beginning of the call. I filed a BBB complaint and will continue to notify other consumers of their poor quality and service.

The necklace came with knots in the chain. Call zales and my name is on the account with my husband. They see my name and said ma'am we still can't tell you how much to pay he has to call from ICU and tell us it's okay for us to talk to you even though your name is on the account. If the promotion is not paid off on time the company will just add interest.

Please someone tell me, I'm I missing something in trying to pay a bill. Have a Bless Day. Don't recommend ordering for this place. I placed a order online and they took money out of account but said order didn't process when called so told me to order again over the phone did that but received email they canceled order. So took over out of my account and still have no ring.

Customer service sucks. If I could rate a 0 I would. First off, I bought my wedding rings from Zales. Shows poor workmanship. Their rings are beautiful and they do have a payment plan option. I was on the one year plan and my one year expired in March of Mind me, this is the month where we are ALL supposed to quarantine from the corona virus.

Many Americans got laid off. I could have used my last check to pay off more important bills such as gas, electric. Those companies are not penalyzing u for being late by not shutting off your bills nor adding a late fee because of this corona virus. I called Zales and they said my year is up. I was 4 days late and theirs nothing they can do. Zales added dollars more because my year expired.

When u first log in to Zales, it says they care about our concern for the COVID and if we had hardship to call them. This is a bunch of lies. You call Zales and they don't care. They still add late fees even though loyal customers are in this hardship together from the corona virus. They do NOT care about their customers in this corona virus hardship. This is the exact same ring I have gotten back from Zales they fixed the first time thank goodness because they wasn't going to but after my bf left a review they fixed it!

I got it back not long after I got it back the stone fell out again and the a little white s stone Fell out as well it needs to be replaced again it's like I'm paying for a ring I can't wear it! I purchased a ring for my daughter tonight online. Once I had already purchased after thinking it would be a 2 day ship on UPS cause that's what they claim till you pay.

Then you notice your ship day is almost 3 weeks out. I contacted them to cancel my order but was told they couldn't So now my daughters birthday will come an I wont have a gift for her due to these ass hats. And from what I gather from different review sites is I'm not the only one. Some dont even know where there rings are. Dont ever buy from these scam artists.

They have horrible customer service and they dont back their shipping promise. And they wont let you cancel. But I will put a fraud on it to stop payment when it bills. Zales is the worst company i have ever bough from. Their sales people are not honest with all the intrest you will pay. I was stupid enough to believe the sales person instead of the reading the contract. Never again will i buy from this stupid company. To start I was not even greeted at entry just stared at by a sales representative by the name of Edna.

I am Livid with this company and I will be leaving reviews wherever I can! I ordered my wedding set and was supposed to receive it 2 days ago! Unfortunately my order is still showing pending! I have been lied to 4 times in regards to my order nobody can tell me anything! They have nobody higher up to speak with! Not only will they ruin my engagement party but I do not know if my rings will be here for my wedding! But yet you can go online order the same set and get it next week!

I have no words for this company other then they need to have supervisors available that can get things done! I sure hope nobody else is dealing with this issue! I am sure mine is just lost and forgot about! Now I am out my set and no money to buy another one!

Thank you Zales! Products used: I did not use any I am waiting for my product. My sister ordered 5 name plates 2 of them were for my kids she spent in total and these name plate changed colors so fast was a waste of and turned my daughters neck black so when it says real no fake and will change colors. If I could give Zales zero stars I would. My boyfriend is deployed and he got me this bracelet it broke 3 weeks later and I took it to get fixed and resized.

They gave me a hard time about getting it back and it doesn't fit. Bought a diamond and emerald ring from Zales on Oct 31st. On Dec 30th, one emerald fell out and got lost. Wore the ring maybe 15 times in the two months so it is clearly poor workmanship. Emailed Zales at the address given on their website- no response for 4 days so I initiated a chat with a customer service rep. The woman was clearly trained in how NOT answer questions directly while wasting time and wearing the customer down in the hopes they just give up.

Asked repeatedly what warranty I have, considering the ring was not fit for purpose i. She gave me all sorts of warranty info then when I asked which of those warranties applied to my situation, she came out with this gem: "As per the warranty you do not have none since the diamond bond is voided. I lost an hour of my life in this alternate reality of doublespeak and still have a broken ring and no promise of repair or replacement from Zales.

Never again will I buy jewelry from them. Well i made an order and got an email confirmation with an order number. The Zale Corporation is an American jewelry retailer , incorporated in Delaware in The principal executive offices are located in Coppell, Texas.

Zale and William Zale born Zalefsky , along with Ben Lipshy opened the first Zales Jewelers store [5] now a division in the multi-division company. As a marketing strategy, the Zale brothers instituted a credit plan whereby customers could pay "a penny down and a dollar a week," making jewelry and other merchandise affordable for the average working American. The success of this credit policy led to the company expanding to a total of 12 stores in Oklahoma and Texas by Zales Jewelers moved its headquarters from Wichita Falls to Dallas in In , online shopping was opened at www.

In , Zales Jewelers opened its first store in a shopping center—a major shift from operating only in downtown locations. The same year, Zales announced the initial public offering of its stock ZLC and began trading its public shares on the American Stock Exchange in In , Zale acquired Gordon's Jewelers, which had been a major competitor.

Until , Zales operated a catalog showroom called O. From Wikipedia, the free encyclopedia. American jewelry retailer. For other uses, see Zale disambiguation. This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Location of the original Zales store in Wichita Falls, Texas.

Operating income.

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Zales Employee Reviews - Q3 2018 zales hr

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Many Americans got laid off. I could have used my last check to pay off more important bills such as gas, electric. Those companies are not penalyzing u for being late by not shutting off your bills nor adding a late fee because of this corona virus. I called Zales and they said my year is up. I was 4 days late and theirs nothing they can do. Zales added dollars more because my year expired. When u first log in to Zales, it says they care about our concern for the COVID and if we had hardship to call them.

This is a bunch of lies. You call Zales and they don't care. They still add late fees even though loyal customers are in this hardship together from the corona virus. They do NOT care about their customers in this corona virus hardship. This is the exact same ring I have gotten back from Zales they fixed the first time thank goodness because they wasn't going to but after my bf left a review they fixed it!

I got it back not long after I got it back the stone fell out again and the a little white s stone Fell out as well it needs to be replaced again it's like I'm paying for a ring I can't wear it! I purchased a ring for my daughter tonight online. Once I had already purchased after thinking it would be a 2 day ship on UPS cause that's what they claim till you pay. Then you notice your ship day is almost 3 weeks out. I contacted them to cancel my order but was told they couldn't So now my daughters birthday will come an I wont have a gift for her due to these ass hats.

And from what I gather from different review sites is I'm not the only one. Some dont even know where there rings are. Dont ever buy from these scam artists. They have horrible customer service and they dont back their shipping promise. And they wont let you cancel. But I will put a fraud on it to stop payment when it bills. Zales is the worst company i have ever bough from. Their sales people are not honest with all the intrest you will pay.

I was stupid enough to believe the sales person instead of the reading the contract. Never again will i buy from this stupid company. To start I was not even greeted at entry just stared at by a sales representative by the name of Edna. I am Livid with this company and I will be leaving reviews wherever I can! I ordered my wedding set and was supposed to receive it 2 days ago!

Unfortunately my order is still showing pending! I have been lied to 4 times in regards to my order nobody can tell me anything! They have nobody higher up to speak with! Not only will they ruin my engagement party but I do not know if my rings will be here for my wedding!

But yet you can go online order the same set and get it next week! I have no words for this company other then they need to have supervisors available that can get things done! I sure hope nobody else is dealing with this issue!

I am sure mine is just lost and forgot about! Now I am out my set and no money to buy another one! Thank you Zales! Products used: I did not use any I am waiting for my product. My sister ordered 5 name plates 2 of them were for my kids she spent in total and these name plate changed colors so fast was a waste of and turned my daughters neck black so when it says real no fake and will change colors. If I could give Zales zero stars I would.

My boyfriend is deployed and he got me this bracelet it broke 3 weeks later and I took it to get fixed and resized. They gave me a hard time about getting it back and it doesn't fit. Bought a diamond and emerald ring from Zales on Oct 31st. On Dec 30th, one emerald fell out and got lost. Wore the ring maybe 15 times in the two months so it is clearly poor workmanship. Emailed Zales at the address given on their website- no response for 4 days so I initiated a chat with a customer service rep.

The woman was clearly trained in how NOT answer questions directly while wasting time and wearing the customer down in the hopes they just give up. Asked repeatedly what warranty I have, considering the ring was not fit for purpose i. She gave me all sorts of warranty info then when I asked which of those warranties applied to my situation, she came out with this gem: "As per the warranty you do not have none since the diamond bond is voided.

I lost an hour of my life in this alternate reality of doublespeak and still have a broken ring and no promise of repair or replacement from Zales. Never again will I buy jewelry from them. Well i made an order and got an email confirmation with an order number. Well when it come time for it to be delivered no zales stuff. So i decided to check on things come to find out my order was canceled. Waited forever when i did finally reach them the lady proceeded to tell me.

Lol that somehow after all this time ive had this card something went wrong. She claims maybe or possibly there was information that wasnt matching which is a lie my billing info gets sent to my address etc. Its been that way since i got the card from the local store which i love them at the store. But now my son wont get his special gift he wanted extremely bad which really hurts me. So i will be paying this card off and canceling it i will get one from someone who cares about me as a customer i do not care if canceling the card will affect my credit this was ridiculous for me a loyal paying customer to go through horrible experience the worst and i wont forget that.

Tip for consumers: Do not order online ever. The stone was crooked and the prongs are visibly uneven. I never plan on being back, and will tell everyone not to take the risk with zales. I'd prefer a check for the value of the diamond and having it set at retail price so I can have it done properly elsewhere. Tip for consumers: The site is fine. Zales sucks.

I was told the watch was ringing up So because the Manager was on vacation the sales person could not get anyone to override the system to make the sale. I have never heard of such and will take my business else where from now on!

Tip for consumers: Stay away, poor customer service. Placed order tracking info said delivery date on 23rd it changed to the 26 and it keeps changing everyday, today is says the , only to find out the tracking is no good, it a label that was created, spoke to several people from zales on line and on phone only to get the run Around about my refund.

They can not let me speak to any supervisors or give me name of district or regional managers… They couldn't find any information of where my order originated from…. I recently tried to purchase a gift for my wife's birthday. I ordered a necklace, only to have it canceled about 12 hours later.

I tried a different item with the order being canceled about a day later. When I contact Zales customer support, they have just as little awareness about their billing as they do about their inventory. This turned my wife's potential birthday present into her now being LIVID about having this mess to deal with.

I know that I will avoid them permanently. Tip for consumers: Beware. Zales has NO idea what they are doing with an online site. They can't track inventory and they charge orders before even realizing if the item is in stock. You will need to watch your email AND your credit card statement VERY closely to see if your item will ever be received-and how many times you will be charged for it. Products used: None. Multiple products ordered but later order canceled by vendor for not being in stock.

Unfortunately, ALL and at least one extra were billed to my credit card. Bought a diamond ring for a very special day. Paid in cash but was told by Zales associate they did not have the size i needed in stock and that they could not take my cash i needed to purchase a zales gift card so they could order said ring from their website. I was away at the time so 4 days later I called the local store where I made the purchase and was told my ring was NOT in their store, was NOT in their safe, and they could not find information on my ring or where it was even with the order number I provided them that they sent me.

Called the store spoke with an associate who told me she found that my ring was signed for from UPS by an associate last name who did not even work at their store location. Spent more time with corporate customer care with still no answers. Received a call from my local Zales they told me the ring was found to have been shipped to a store in Maryland, mind you I am in New York.

The ring was no at the store. Was told by associate to come back Monday "maybe" it will be in then. Associate would not give me the UPS tracking number upon request. Spoke with Sterling Jewelers the parent company of Zales and was told by customer care she was unable to reach the store manager to figure this situation out but would call me back before days end Well, it's days end and still have not heard from them.

Worst buying experience of my life. These people are ridiculous and have no idea how to treat a paying customer or how to make the situation right. I even requested a refund with receipt and was told they could not issue me a refund WTH is going on with this company.?

Zales suck. Having to have your ring checked every 6 months is a complete joke. Employees don't know what their doing. They are sales people, not jewlers. On hold 30 minute's, I still didn't get an answer why my order was cancelled! Unfortunately I didn't have any success with sales last Christmas and years prior we always have but here lately it's gone to the dumps.

Shop Zales - America's diamond store since - for the best fine jewelry selection of rings, necklaces, earrings, bracelets, and watches. Claim your listing for free to respond to reviews, update your profile and manage your listing.

Share on Twitter. Add a note optional - e. Zales Is this your business? Write a Review Ask a Question. Ratings On Other Platforms Trustpilot. Corporate Values. Overview Zales has a consumer rating of 3. Positive reviews last 12 months : 4.

What reviewers want you to know Positive highlights Customer Choice Winner. Critical highlights Wouldnt give them a 1 rating they are poor customer service and dont know how to communicate with ups. Top Positive Review. Top Critical Review. Rating 5 stars Other Verified purchase. Verified site experience. Contains image or video. English only. Reviews that mention popular keywords customer service Operating income.

Net income. Archived from the original on Retrieved Retrieved on November 17, Texas Monthly. The New York Times. ISSN Corporate homepage. Retrieved 19 February Portal : Companies. Authority control. United States. Categories : Jewelry retailers of the United States American companies established in Clothing companies established in Retail companies established in mergers and acquisitions Companies based in Coppell, Texas Companies formerly listed on the New York Stock Exchange establishments in Texas.

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